Returns & Exchange
We at Siddhesh Chauhan are committed to providing you a seamless online shopping experience. We have a simple return/exchange policy for products purchased from our website provided the following conditions are fulfilled.
- A request must be raised for the return or exchange of the product, within 7 days of receiving the order. Please contact us immediately if the packaging or the product is tampered at the time of delivery.
- The products must be unused and unwashed for hygiene reasons; with all the tags intact. Any soiled/damaged product will not be accepted for return/exchanged.
- All external trims/detailing that accompany the product must be in their original condition. The product must be packed carefully in its original packaging.
- The soles of footwear must not be worn out, in which case it would not qualify for return/exchange.
- All shipping and courier charges for the return are to be borne by the customer.
- Return/ refund will not be possible in the case of bulk orders.
- All customized items are categorized neither returnable, nor do they qualify for an exchange.
Once your product reaches us, it will go through quality checks to determine whether the product is in its original condition. In case it fails on any account, the product will be returned to you, and no refund/exchange will be possible. A notification with the status of the return will be sent to you within 48-72 working hours from the date of receiving the items.
This policy is subject to change. Hence, we recommend you to go through it before buying a product.